SentimentPulse
Turn Customer Feedback Into Actionable Insights in Minutes
SentimentPulse analyzes support tickets, reviews, and chat logs in real time so you can spot churn risks, celebrate wins, and act on what customers actually feel.
92%
Sentiment accuracy
3 min
Time to insight
24/7
Live monitoring
Features
Real-time sentiment analysis that scales with your growth.
SentimentPulse connects to your stack and keeps an always-on pulse of customer emotion so every team can act faster.
Real-time sentiment radar
Stream reviews, chats, and tickets into a live dashboard that updates every few seconds.
Emotion-rich insights
Detect joy, frustration, and urgency with confidence scoring across every channel.
Trend and cohort analysis
Compare sentiment by product, region, or plan to isolate what's driving NPS changes.
Voice of customer summary
Auto-generate executive-ready digests that highlight what customers love and hate.
Instant alerts
Trigger Slack or email alerts when negative sentiment spikes or churn risk rises.
Privacy-first AI
PII redaction and secure processing keep your customer data protected end-to-end.
Pricing
Plans for every stage of growth.
Upgrade when you need deeper analysis, more volume, or custom models.
Starter
For early-stage teams validating customer fit.
- Up to 5k messages/month
- Real-time dashboard
- Basic alerts
- 14-day data retention
Growth
For scaling teams that need deeper trends.
- Up to 50k messages/month
- Emotion and topic tagging
- Slack + email alerts
- 90-day data retention
Pro
For companies that operationalize sentiment.
- Unlimited messages
- Custom models + keywords
- Advanced cohorts
- Priority support
Contact
Ready to hear what your customers feel?
Tell us about your data sources and goals. We will map out a SentimentPulse pilot tailored to your team.
hello@sentimentpulse.ai
Support
24/7 response for Growth and Pro customers